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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
REMOVABLE PILLOW AND MORECat tent bed for indoor cats is equipped with easily removable cushioned pillow for easy washing or maintenance. No cat can hold back from having fun with 2 cute fluffy balls attached to the top! They will keep your kitten busy playing for hours and pillow will provide extra softness and heat for sleeping. DURABLE & WARM PLUSHPet bed is covered with furry super soft plush, resistant to damage such as bites and scratches. The insides feature PP cotton, which keeps heat inside the pet cave, providing privacy and calming effect. Bottom surface is non-slipping and waterproof, which allows your cat to carefree jump in and out. APPROPRIATE SIZELarge pet beds for indoor cats 14 (at bottom) x 10 high x 16.5 wide. Universal size makes cat bed cave suitable for any big cats or kittens. Not only lighweight but cat tent has plenty of room inside for your kitty to stretch or sleep. A cozy place to take a nap in. It will keep your pet warm, safe and happy! WARM TIPS When you receive the cat home, its walls might be slightly crumpled due to long shipping and storage. We recommend turning the cat hideaway over and hanging it on a round object upside down for some time to flatten out walls and acquire original dome shape.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.